Ataium

Use cases

Where AI Staff earns its shift.

Same coworker, tuned to the counter it stands at. Here's what it does in the places it works best — starting with the front lines of Japanese retail and hospitality.

AI Staff on a tablet helping a diner at a restaurant
01 — Food & drink

Restaurants & cafés

Tourists and locals, a rush at 8pm, a menu no one has time to explain twice. AI Staff takes the questions and the orders so your floor team can keep moving.

  • Explains dishes, ingredients, and allergens in the diner's language
  • Recommends dishes and pairings, and takes the order at the table via QR
  • Handles reservations, the waitlist, hours, and directions
  • Answers the same tourist FAQs 24/7 without tying up a server
AI Staff on a tablet helping a customer in a pharmacy
02 — Health & beauty

Drugstores & pharmacies

Aisles of products, foreign-language customers, and rules that must be followed. AI Staff helps people find what they need and knows exactly where a human has to take over.

  • Helps customers find products and locate them in-store
  • Answers general usage and comparison questions in plain language
  • Follows compliance rules on regulated items and defers to a pharmacist
  • Serves inbound tourists in their language without extra staff
AI Staff on a tablet at a retail counter
03 — Retail

Retail counters

Every shopper with a question is a sale waiting on a free staff member. AI Staff answers on the spot and points people to the right product.

  • Shares product details, stock, sizing, and price on demand
  • Recommends alternatives and add-ons to lift basket size
  • Covers returns, warranty, and store-policy questions
  • Keeps helping during rushes so no shopper walks out unhelped
AI Staff on a tablet at a hotel front desk
04 — Hospitality

Hotels & front desks

Guests arrive at all hours, from everywhere. AI Staff is a multilingual front desk that never steps away — and knows when to ring a real one.

  • Handles check-in questions, amenities, and house rules
  • Gives local recommendations and directions in the guest's language
  • Takes requests around the clock and routes them to staff
  • Escalates anything sensitive to a person immediately

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