Features
Everything your AI staff can do.
One coworker who handles the front-line work end to end — fast, multilingual, and always on. Here's the full job description.
Capabilities
What it handles on the floor.
Greets & helps instantly
Every customer is welcomed the moment they arrive — no queue, no one left waiting for a free staff member.
Answers menu & product questions
What's in it, what's in stock, what it costs, what your policy is — grounded in your own content.
Takes orders & upsells
Walks customers through choices, suggests pairings and add-ons, and captures a clean order.
Speaks every customer's language
Auto-detects and replies in the visitor's language, switching mid-conversation without missing context.
Covers after hours & rushes
Keeps serving when you're closed, short-staffed, or slammed — customers never hit a dead end.
Books & manages the waitlist
Takes reservations and joins customers to the queue, then confirms the details back to them.
Handles regulated items carefully
Follows your rules on age-restricted or regulated products and defers to a licensed person when required.
Hands off to a human
Escalates complaints, edge cases, and judgment calls to your team with the full conversation attached.
Runs anywhere you need it
A tablet at the counter, a kiosk, your website, or a QR code at the table — same coworker, any surface.
Grounded
It answers from your business, not the web.
AI Staff is trained on your own content — menu, catalog, hours, and policies — and answers from that. Update something once and it's current across every conversation, in every language.
- Draws on your menu, catalog, and policies — no generic filler
- Update once — the change is live everywhere, instantly
- Stays inside the topics and rules you set
Employee profile
The kind of coworker it is.
Reliability is the whole point. AI Staff behaves like your best front-line hire on their best day — every shift.
Always on shift
24/7/365. No breaks, sick days, or closing time — the counter is always covered.
Trained on your business
Answers from your menu, catalog, and policies — never generic filler.
On brand & on the rails
Stays on topic and in your voice. Guardrails stop it wandering or improvising where it shouldn't.
Knows its limits
Won't bluff. When unsure, it says so and brings in a person rather than guessing.
Consistent every time
Same quality at 3pm and 3am, busy or quiet, first customer or five-hundredth.
Learns from feedback
You review conversations and correct it, like coaching staff — and it gets better.
Never forgets a detail
Today's specials, a policy change, a discontinued item — update once and it's current everywhere.
Fits your counter
Runs on the hardware you already have and matches the way your shop actually works.
At a glance